Payment Policy
What Payment Methods Do You Accept?
Mapleharborgoods accepts a range of secure payment methods to make checkout convenient and reliable.
Depending on the payment options available at checkout, accepted methods may include:
- PayPal
- Visa
- Mastercard
- American Express
- Other supported payment methods displayed during checkout
Available payment methods may vary depending on your location, device, payment provider, and the options currently supported by our checkout system.
All payments are processed securely through authorized third-party payment service providers.
Which Currency Will I Be Charged In?
All purchases made through Mapleharborgoods are processed in USD (U.S. Dollars).
If your credit or debit card account is denominated in another currency, your bank, card issuer, or payment provider may convert the transaction into your local currency using its applicable exchange rate.
Your payment provider may also charge currency conversion, international transaction, or other processing fees. These charges are determined by your financial institution and are not controlled by Mapleharborgoods.
Do You Offer Installment Payment Options?
Installment payment options may be available for eligible purchases where supported by the applicable payment provider.
If an installment option is available for your order, it will appear during checkout together with the applicable payment terms.
Availability may depend on factors such as your location, order amount, payment method, and the requirements of the installment payment provider.
Can I Change or Modify My Order?
If you notice an error after submitting your order or need to request a change, please contact us at service@mapleharborgoods.com as soon as possible.
We may be able to assist with changes if the order has not yet entered production, processing, or shipment.
Once an order has progressed too far in the fulfillment process or has already been shipped, changes may no longer be possible.
For information regarding order cancellations, returns, or refunds, please refer to our applicable Return & Refund Policy.
What Should I Do If I Did Not Receive an Order Confirmation Email?
After successfully placing an order, you should normally receive an order confirmation email.
If you cannot find the confirmation email, please first check your spam, junk, or promotions folder and confirm that the email address entered during checkout was correct.
If you have a Mapleharborgoods account, you may also log in to review your available order information.
If you still cannot locate your order confirmation, please contact us at:
Email: service@mapleharborgoods.com
When contacting us, please provide your full name and any available order details so our customer service team can help locate your purchase more efficiently.